FAQ

What is the address?

Oheka Castle - 135 West Gate Drive Huntington, New York 11743

Will I receive Tickets?

There are no physical tickets needed to attend our events, your name and order number will be verified upon arrival at Oheka. 

What should I wear?

We recommend celebratory attire, semi-formal or black tie for formal events, or appropriate costumes for themed events if you choose.

Are tickets refundable?

Tickets to the our events and overnight stays are strictly non-refundable and can not be redeemed on any other date.  You are welcome to transfer your ticket to another guest, please contact us to make a change request.

Is there an age requirement?

Guests under the age of 21 must be accompanied by an adult ticket holder over the age of 21.

Who will I be sitting with?

If you purchase a single ticket there will be ample open seating.  If you purchase a private table it will be limited to the guests in your party. 

Can I check my coat?

Yes complimentary coat-check will be provided.

Is there valet parking?

Yes complimentary valet parking will be provided.

What are the hotel check-in / check-out times?

If you are attending an upcoming event and have purchased an overnight stay check-in time is 3:00 PM on the day of the event and checkout time is 11:00 AM the morning after the event. 

What time is breakfast if I am staying overnight?

Complimentary continental breakfast is provided to all overnight hotel guests from 7:30 AM - 10:30 AM when purchased in combination with a Luxe Life Long Island event that offers an overnight stay.